IT Industry acronyms and keywords

IT Industry acronyms and keywords

1. Estimation

Estimating Time taken and billing is something you often have to do after a task gets completed. It is a tricky part as giving a wrong estimate could lead to huge expectations or challenging deadlines in future.

2. ORB 

Operations Run Book is something you will sometimes have to write if you are working on a support project which will have all details related to a handover of a project by Build team.

3. Test Cases

Writing test cases which is something you will have to do if you are into testing. Sometimes even build team does that after a newly developed application.

4. Request for Proposal 

A request for proposal is a document that solicits proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity, service, or valuable asset, to potential suppliers to submit business proposals.

5. Escalation

This is something which although is a point of concern is something commonly heard. Often projects can get escalated based on different scenario.

6. Documentation

Documentation is something which has to be done before a release as employees change and this is important for project maintance.

7. Sprint

A big project could be delivered using multiple small sprints.

8. Agile and Waterfall

These are SDLC lifecycles which are followed while working on projects.

9. Management and Leadership

This terms are often used to denote upper level management.

10. Stories

Each task is assigned as a story in JIRA, Servicenow etc. which needs to be completed in a stipulated time frame.

11. SLA

This denotes service level aggrement. And incase of failure of completion of task within a timeframe, its called an SLA Breach.